With effect from 1 October 2022, booking slots for the SAFRA Tampines soccer main pitch will be released at 1300hrs, instead of 0000hrs at present. Similar to other SAFRA facilities, slots will be released for booking during the day to enhance members’
experience and also ensure that technical support can be better rendered should members encounter any issues during the booking process.
Frequently Asked Questions
- Is the revision in timing for the release of booking slots for the soccer main pitch permanent?
SAFRA Tampines will monitor user experience and system performance over the next six months to make any necessary improvements along the way.
- What should members do if they encounter any issues with the facility booking system?
For technical support, members may write to https://m.safra.sg/feedback. Members may also contact SAFRA Tampines customer service counter from 9am to 9pm daily at 6785 8800.
- When can members book the soccer main pitch considering the revised timings for the release of the booking slots?
Bookings for the soccer main pitch will be made available to members 30 days ahead of their intended date of usage. For example, for the booking of the soccer main pitch on 31 October 2022, booking slots will be made available from 1 October 2022, 1300hrs.